emplois ten group

ORGANIZATIONAL CONTEXT

Under the supervision of the Chief, Oversight Unit (OU), the Investigator will be responsible for conducting independent investigations into allegations of misconduct within the ITU. This role involves planning and undertaking complex oversight assignments related to investigations, preparing comprehensive reports, and providing advice on best practices. The successful candidate will ensure that investigations are conducted effectively, efficiently, and in alignment with ITU's strategic objectives.

DUTIES AND RESPONSIBILITIES

The duties to be performed are as follows:

• Investigations:
  • Plan, design, and conduct investigations into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulations; ensure investigations are thorough, impartial, and conducted with the highest levels of integrity.
  • Conduct investigations in accordance with generally recognized international investigative standards and internal procedures, utilizing information technology when appropriate.
• Report Preparation:
  • Prepare high quality, comprehensive investigative work products, including preliminary assessments, investigation plans, reports of investigation and case closing memoranda, including findings, conclusions, and recommendations.
  • Ensure reports are clear, concise, provide actionable insights and meet both internal and external standards.
• Coordination and Collaboration:
  • Work collaboratively with other departments and external stakeholders to ensure effective oversight processes.
  • Contribute to the ongoing development of professional practices within the ITU OU, including the exchange of experiences with team members and external counterparts.
  • Oversee the work of contracted investigative specialists, ensuring that outputs are delivered according to time, budget and quality standards, and review investigative reports and work-papers/documentation.
• Policy Development:
  • Contribute to the development and implementation of OU strategies, standard operating procedures and policies related to investigations, including maintaining and developing policies and procedures for the intake and assessment of complaints and allegations of misconduct, as well as for the initiation, conduct and conclusion of investigations.
  • Provide advice on best practices and ensure compliance with relevant standards and the ITU's regulatory framework.
• Intake and Case Management:
  • Ensure the timely, thorough, and effective handling of case intake, triage and preliminary assessments in alignment with UN standards, while maintaining a high level of professionalism and accountability.
  • Ensure that the Case Management System and investigation files are updated and maintained according to relevant standards and procedures, ensuring that, at a minimum critical files are securely preserved.
• Digital Forensics, IT tools and Data Analytics:
  • Ensure the effective management and application of digital forensic techniques and tools in the investigation process, supporting investigations with reliable, accurate, and legally admissible evidence, while maintaining high standards of integrity, efficiency, and compliance with international and UN-specific standards.
  • Support efforts to develop IT data analytical tools, as well as other mechanisms, to improve oversight activities.
• Perform other related duties as assigned.

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

TECHNICAL COMPETENCIES

• Planning and Execution: Ability to plan, conduct, and manage investigations effectively.
• Data Analysis and Evidence Evaluation: Proficiency in analyzing financial, operational, and digital data.
• Evidence Collection and Analysis: Skilled in collecting, preserving, and analyzing evidence for investigative purposes.
• Risk Management: Ability to assess organizational risks, including fraud, corruption, operational inefficiencies, and non-compliance.
• Regulatory and Policy Compliance: Knowledge of, or ability to obtain, ITU organizational regulations, policies and service orders.
• Investigative Techniques: Skilled in interviewing, evidence collection, report writing and forensic analysis.
• Data Analytics and Technology Use: Use of advanced data analytics tools and software for investigative processes.
• Reporting and Communication: Ability to prepare and present clear, concise, and well-substantiated reports for investigative findings.
• Continuous Improvement: Commitment to staying updated on best practices, evolving risks, and new technologies in the field of investigations.

QUALIFICATIONS REQUIRED

Education:

Advanced university degree in law, criminal justice, political science, accounting or a related field. OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above.

For internal candidates, a first university degree in one of the fields above in combination with ten years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Formal training and certifications in investigations will be highly regarded, including but not limited to certifications in fraud, sexual exploitation and abuse (SEA), and abusive conduct.

Experience:

A minimum of seven years of progressively responsible experience in investigations, law enforcement, or a related field, including at least three at the international level.
A Doctorate in a related field can be considered as a substitute for three years of working experience.

Experience in conducting investigations within an international organization is highly desirable.

Experience in handling investigations related to abusive conduct will be highly regarded.

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage. (Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).

ADDITIONAL INFORMATION

Travel, often at short notice, to ITU regional offices may be required.

This temporary opportunity is available to individuals residing locally.