Emplois analyst (Kallnach, BE)

Job Title: PCS7 Support Analyst
Location: Bulle, Switzerland
Type: 12 month contract
Start Date: Immediate

Are you ready to play a key role in supporting critical industrial control applications? We're looking for a PCS7 Support Analyst to join our client's team and ensure the seamless operation of essential systems. You'll be responsible for managing incidents, problems, and changes across the application lifecycle - with a special focus on PCS7.

Working in a dynamic and collaborative environment, you'll engage directly with subject matter experts, stakeholders, and business users to deliver reliable and high-impact support. If you're experienced in PCS7 and passionate about operational excellence, we want to hear from you.

Key Responsibilities

• Act as the primary point of contact for application incidents
• Monitor application health and performance
• Resolve issues efficiently and document resolutions in knowledgebase articles
• Take ownership of both proactive and reactive problem resolution
• Coordinate with infrastructure, network, database teams, and vendors
• Maintain and follow through on problem tickets to full resolution
• Manage the lifecycle of change requests, including IQ/OQ testing
• Execute or support application changes and upgrades in a validated environment
• Document procedures and ensure compliance with GXP/GAMP standards
• Oversee patching, version upgrades, and vendor collaboration
• Manage application access, asset info, and configuration documents
• Keep CMDB and service desk guides current and accurate

Requirements

• Hands-on experience supporting PCS7 and Distributed Control Systems
• Strong background in ITSO SME support, application upgrades, and incident resolution
• Familiarity with GXP and GAMP compliance
• Skilled communicator able to coordinate across technical and business teams

This is a full-time contract position for an initial 12 -month period, that may extend up to 24 months, and possibly longer.

Please apply online for consideration.