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Business Analyst - External consultant 2024 - job post

3.5 out of 5
Genève, GE
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Détails de l'emploi

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Type de poste

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Genève, GE

Description du poste

Business Analyst - External consultant 2024


In the context of the replacement of our Client Data Management system, we need a senior business analyst to support the transition to a vendor system.


BA for new CDM

Main responsibilities

  • Create Business Requirements Documents with understandable and clear language, user stories and obtain sign-off from stakeholders
  • Organize and conduct workshops with all departments of the Bank involved and the vendor
  • Propose solutions to problems and roadblocks
  • User Acceptance Test coordination
  • Ensure stakeholders involvement, challenge stakeholders vision and promote innovative solutions
  • Work closely with Project Management Team and Project Management Office.
  • Partner with Development and IT Project management units to ensure adequacy of developments and solutions proposed
  • Identify and report project conflicts
  • Elaborate Target Operating Model in collaboration with business SMEs

Specific Competencies
  • Strong knowledge of all aspects of Client Data management (business processes, client account structures…), CLM and CRM in the context of WM activities
  • Agile delivery
  • Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Excellent verbal and written communication skills
  • Diplomacy and empathy
  • Drive, leadership and “go-getter” attitude
  • Critical mindset
  • Excellent problem solving skills
  • In-depth understanding of Operational banking domains and systems
  • At ease with various Project Management and Business Analysis methodologies, knowledge of Jira/Confluence
  • Knowledge of Wealth Dynamix solution is a plus


  • Education: Master Degree


  • Years of experience: 3-7 : intermediate
  • Experience required: 5 years of experience in Business Analysis in banking industry (Project Management will be a plus) University degree. Professional certifications a plus : CBAP or similar.
  • Experience in private banking: Mandatory


  • English: Fluent
  • French: Advanced

Personal skills

  • Swiss resident: Mandatory

  • Good team player, resourceful and independent Ability to convince
  • Stress resistant
  • Fluent in French and English
  • Very proficient with MS Office suite and Visio
  • Knowledge of database architecture
  • Swiss work permit

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