Medtronic
3,9 étoile(s) sur 5.
Recevez de nouvelles offres d'emploi et de nouveaux avis chaque semaine !

Avis des employés pour Customer Service Representative chez Medtronic

Intitulé du poste
Lieu
88 avis correspondant à votre recherche
Voir les 4 307 avis
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Great place to work. Fairly compensated, great balance. Great team mates. Love the setup of the facilities and my work space. Would Go ba ck and work with them, if I still lived there.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Must agree with those that mention that overall has gone downhill since becoming MDT. Flex work schedule has been good, and there are some great managers and people to work with, but unfortunately that remains the highest point these days.
Points positifs
W/L balance, benefits, paid holidays
Points négatifs
No sense of value of long time employees, process & program changes with negative impact
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
If you are working in the diabetes department, you are in for a ride. You will deal with frustrated customers often due to orders always shipping out late or products being on back order. A lot of micromanagement especially if you do your job well. They will give you most of the new tasks and still expect you to be on phones throughout your whole shift. You will also do some admirative, account management work which are not in your title. Management is a mess and if you're POC prepare for some microaggression. Every trimester you will work until 8pm no choice. They reinforce the "were family" but favoritism is definitely present and training is VERY poor and not updated. Get the experience you need then get out!
Points positifs
nice cafeteria, break room and gym
Points négatifs
long hours, poor management, micromanagement
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Bad management team leads only brand new and didn’t know how to run things. The staff and co workers were nice and friendly and made the day go by quick
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Save yourself and do not apply here. Pay is not worth the job at all. Work load is constantly added and the phones will never stops ringing. Management is a joke while the whole team gossips about each other. Your promotion is strictly based off favoritism.
Avez-vous trouvé cet avis utile ?
Notez une entreprise où vous avez travaillé récemment
Partagez votre expérience pour aider d'autres utilisateurs.
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
No work-life balance and equity, very stressful place to work. They make it uncomfortable for a person to take sick leave or any leave. They micro manage and address people poorly and when you leave they will give bad reference to block your future endeavors.
Points positifs
Inclusive
Points négatifs
No work-life balance
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
It's good place to work, but work in pressure. Management is very good. Seniors are very CO operative nature. I learnt a lot in medtronic. It's big MNC dealing in medical equipments.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
The team managers at Medtronic are extremely supportive and encourage people to strive and develop their skills to the best of their ability.Staff are extremely welcoming and the seniors or staff who are training you will go at your pace and will make sure you are confident with what you have been taught before moving on to the next objective. They are very passionate at keeping the team spirit alive and have regular team lunches which consists of 30 minutes extra lunch and usually out of the premises so it is more laid back than usual. The inbound calls come in thick and fast but there is always someone around to assist you should you come into any difficulty. The best part of the job is ending the day knowing that you have made a massive difference to all areas of the NHS and that your hard work never goes unnoticed.
Points positifs
Lunch allowance, support by everyone, encouragement and constant personal development opportunities.
Points négatifs
None.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Loved working there and helping the people I did to get there Diabetes supplies. Really felt I was doing my part. Company was great they treat their employees good for the most part.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Sometimes think about returning. Love workin ? From home. The cafe was awesome. A lot to learn. Lot of training. Must learn quickly. Cubicle privacy
Points positifs
Work from home doing the holidays
Points négatifs
Returning to the building after the holidays
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Log into 2 different systems, take inbound calls to assist customers that use insulin pumps, with tech support questions, giving billing information, supplies information. Email and call different departments in order to meet customers needs of supplies, emergency devices, preparing orders for replace devices.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Great place to work, I only left to further my education. I would recommend this company to anyone looking for a job that your not micromanaged but requires the work to be completed.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
a typical day is answering back to back calls about medical diabetic devices from patients who have questions or are wanting to order supplies as from physicians and insurance companies
Points positifs
quarterly bonuses, free lunch once a month
Points négatifs
short breaks, 30 minute lunches
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Dress anyway loud disrespectful workers fights on the floor can't hear your customer calls. No organization or help. Supervisors don't assist owner doesn't have knowledge of equipment or company and doesn't speak English
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Terrific culture, but should adapt towards younger generations entering the workforce. Management tended to micro-manage and not provide ownership of projects.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Equal opportunities and great working environment. Great company when trying to balance work and personal life. Can express your own ideas and opinions.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
It’s a revolving door at this company. They expect you to bust your butt and bend over backwards for them however, they’re not going to pay you for it. Even if you’re a top performer and employee of the month constantly they will make it so you’re not able to choose to go to school and work the same time because they’re not willing to be flexible with your life needs. There was people that had been there 20years that were let go from the position over going to be about issues with supervisors favouring people and all the drama going on. Their raises are only ever .05 cents or something small even if you exceed all your goals. The company now changed policies about needing a degree in everything to move up and it’s all political if you even qualify with a degree. They also don’t care how long you have been with the company when it comes to considering you for a position, you’re work performance and your skills mean nothing unless you have a degree, even if your degree has nothing to do with the position your applying for. It’s insane.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
They provided ample training. It us very strict . They tolerate no latenesses and you have to be on head set and ready when not on break. The had some strong managers and a few that were in over their head . Overall it's a good solid company.
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
I love working at Medtronic. Great company! The bonuses are great. Management is great. I feel as tough the training can be a little more better and in depth , need more seasoned ppl doing training
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
Very nice place to work and grow. Always something new to learn. Downside was the chatty co-workers and sometimy boss. Department closed without warning either
Points positifs
Overtime
Avez-vous trouvé cet avis utile ?
Équilibre vie professionnelle/personnelle
Salaire/Avantages sociaux
Sécurité de l'emploi/Évolution de carrière
Direction
Culture d'entreprise
No room to grow, your jobs are outsourced to India. Systems constantly down. Unable to use the bathroom without getting written up. You are not allowed to miss any calls or you can loose your job. Management is very rude and nasty. You are unable to use your PTO time even when requesting months ahead of time.
Avez-vous trouvé cet avis utile ?
  1. Customer Service Representative