Dosenbach
Deichmann
3,2 étoile(s) sur 5.
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Avis des employés pour Sales Assistant chez Dosenbach

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I actually enjoyed the daily tasks; I liked learning about shoe care and learning what type of shoe would suit what type of customer better. I liked serving customers and talking with them whilst wrapping and bagging their product.I found it very beneficial learning how to work my way around a warehouse setting, as they essentially had a very small warehouse for a stockroom. But that’s where the line stops. Everything else about the job I disliked. I didn’t like the working atmosphere, as I found the staff members very ‘Cliquey’, and if you weren’t exactly like them they weren’t interested in getting to know you properly. Except for two members of staff that would always make a effort to include me and ask me how my day was going etc. I found management to be very snobbish and rude at times, other times really friendly and supportive. It really just depended how they felt on the day and how long you had been working there. Also, didn’t like the fact a member of staff could get blamed for something they had not done, without even asking them first. I REALLY don’t appreciate members of staff being reprimanded and berated at the tills in front of a PACKED shop for some simple mistake. I foundIt very unprofessional indeed! Training is also lacking in a practical sense, and you’re expected to know everything after 3 days of being there. So please bare that in mind when applying to Deichmann.
Points positifs
Learning about shoe care, serving customers, always having something to do
Points négatifs
Poor wage for the amount of work you do, bad workplace atmosphere, Rude management sometimes
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I’ve worked for the company for some years now and it has massively gone downhill. It’s such a terrible place to work. The staff are always under pressure and overall miserable which has resulted in many staff members leaving. They refuse to employ anyone else which leaves the rest of us having so much workload, working long hours and working all weekend every weekend which means you can never spend time with family and friends or have a life outside of work. All they care about is selling additional products (shoe care) these targets can be very un- achievable at times (especially when you’ve got long queues and you’re rushing to get through people because there aren’t enough staff to help) and if you don’t sell enough of these products, management make your time at the company very difficult and miserable. It’s honestly so stressful. You get about 6 weeks worth of holiday which sounds great but it’s not so great when all your holiday dates get rejected because there isn’t enough staff to cover the time you want off. The worst thing though has to be the fact that you’re expected to stay late and not get paid for it!! It’s disgusting! Again, there isn’t enough staff to get all the jobs done during the day, serve customers and get the shop looking spotless so you end up staying late and not getting paid for the hours you work. So don’t make plans after work or you’ll be very disappointed. Not being able to book any time off to spend with family/ friends, the constant stress of selling additional products that people don’t want and the worry you feel about getting shouted - plus...
Points positifs
Great colleagues
Points négatifs
Terrible management, stressful, working all weekend, short staffed, can’t get any time off, completely under appreciated, not getting paid for the hours you work
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They pay is rubbish , they advertise £9 but pay you minimum wage, they literally expect you to know everything on the first day, the training was so bad - was literally just all about shoe care. They expect you to stay behind after your shift - like you do not have other priorities in life. They literally expect you to live and breathe DEICHMAN. Only good thing was that i left. Wouldn't recommend working at this rubbish company.
Points positifs
none
Points négatifs
rubbish pay, unpaid breaks
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Management are poorly organised, and put way to much pressure on staff about selling add ons with the constant threat of ‘we may close’ even before the pandemic. Managers would favour older members of staff and let them get away with anything , and would be horrible to others. I’ve heard managers bicker about 16 year old workers on their first job. It’s disgusting and unprofessional. They also don’t allow for flexible workplace activities. When they see you can do one thing it’s your job and that’s that. Good luck ever getting off that area. Higher level workers were miserable and horrible but the younger newer staff would chop off a left leg to help a customer. The company offers a bonus which is nice but it’s never too much. Usually would cover tax. As well as this head office are a mess. They put way to much pressure on their deliberately young hired workers and just come across very snobbish. It’s not a nice place to work. Especially not for 5p above minimum wage. What makes this job a nice work environment are the sales assistants and nice workers who actually make an effort to build good workplace relationships. It’s the most relaxed job but also miserable so quickly. An all girl team because boys are trouble apparently. So ridiculous. Just causes for drama.
Points positifs
Meet nice people. Somewhat flexible with shifts.
Points négatifs
Head office, pay, customers, dated sales products and expectations
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I have enjoyed working for deichmann but throughout working for them my manger has changed multiple times which has effected my work life balance. Also it is unorganised you don't find out you rota until the week before with effects your work life balance.
Points positifs
working short hours and staff discount
Points négatifs
managment
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The only good thing out of my time working for deichmann was leaving. The absolute worse place I've ever worked. My mental health and overall health was at its worse here. No support from anyone, if you kissed the managers a*se you got a promotion. If you didn't hit the unrealistic targets then you became a target. The company only cares about upselling products that really do not work.... You are made to feel replaceable from day one. You're just a number to them. I'd rather scrub toilets with my hands than ever go back to work for these.
Points positifs
Leaving.
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I hated working here, management were awful, I used to cover people’s shifts on multiple occasions when they called in sick last minute but it was never appreciated. I was belittled by a member of staff and this wasn’t dealt with at all as this was a relation of the manager. I worked closing shifts and was sometimes stuck behind for 45 minutes but never got paid for this. Due to not being given more hours I had to get a second job, I was then put on a lot more closing shifts as they knew I needed to be gone at 6pm to start my second job but made it hard for me. Staff discount is limited to three uses a year. I wouldn’t recommend this job to anybody.
Points négatifs
Awful management
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I worked here for a year. The job itself isn't great, and the pay is literally the bare minimum - which I think isn't on, it's no way enough to live in Brighton. One of my colleagues turned good friend sadly had to move back to her home city as she couldn't afford to stay in Brighton with the pay her supervisor position was giving her. When dealing with the rude types of customers that come in, £4.40 as a college student who pays their parents rent and buys their own things they need for general life (Like shampoo, toothpaste, clothes) is no where near enough. I know the minimum wage for 16-18 y/os was £4.25 at the time (and that's on the government who should realise teenagers need to afford to live too), but in such stressful and demanding jobs with countless problematic customers, the company should really value their staff more. I have a new job now with a small local business and they pay much more than Deichmann. If a small, independant business can afford a couple extra quid, why can't a huge international business? Plus breaks are unpaid...although that's a petty thing to complain about on its own. I also saw 3 managers in my time there, the first 2 were lovely and I wish them all the best. However the last manager (who I've been told by an old colleague has actualy left now) wasn't the nicest person. She was great at dealing with nasty, problematic customers, however with staff she was very passive-agressive and would find many things to complain about. Even talking with another colleague for a few seconds while cleaning up in the same area. It made the whole atmosphere - plus...
Points positifs
Great colleagues
Points négatifs
Paid bare minimum, very demanding, many many rude customers, manager at the time wasn't great either
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the most enjoyable part of the job was some of the colleagues I worked with, some was very enthusiastic and made my time great, however the rest (one or two) wasn't very friendly. the hardest part of the job was trying to achieve the goals set by Deichmann- it would cause me a lot of stress when I didn't reach them. not good pay for the jobs and tasks you would be set. really ruined my mental health, never felt cared for by the boss.
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I really enjoy working at Deichmann, all staff are very easy to get along with and the management are very caring and friendly. You are expected to hit targets (Shoe Care) but it is always achievable with enough effort. The only downside to the job is the pay as it is quite low.
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For the Wigan store there are quite a few targets but it’s not too hard to hit them. However the store manager is atrocious and doesn’t have any people skills whatsoever. She bullies the younger members of staff and tends to not like anyone who will stand up for themselves. She has had multiple staff members walk out of their jobs because of the way they are treated, there is no dignity or equality throughout that particular store. I have witnessed members of staff in tears due to how she speaks to them and have also seen how amusing she has found it upsetting staff hoping they will quit so she can hire new. She is a disgusting excuse of a manager and I would avoid working for this store at all costs. The store also have regular stock changes which are compulsory to work, you may sometimes be there till past midnight even if you have children or other commitments you are expected to stay. There is no organisation as the management usually does not attend themselves even though they are supposed to and leave the staff picking up their slack with no real direction.
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Relaxing working environment, not always busy. Previous manager was the loveliest Indian lady, however the current manager is racist unfortunately. Delivery days made the days go faster.
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I thoroughly enjoyed my first 6 months at Deichmann. However Salary was not enough to live off and there was no opportunity for career progressions. Sales targets are strict and you are constantly moaned at and reminded this if not achieving them. However, a great team and management 95% of the time.
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The management of this store is awful. She is very stressing and has no compassion or empathy towards the staff. You get a 6 hours contract and if you don't have another job, or go to University, is not worth it. I would not recommend working in there.
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Had a horrible experience working for this company, was a really catastrophic company to work for, no organisation and the other staff weren’t exactly helpful.
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A typical day at work was fast paced. I learned a lot of customer service skills and communication skills. The management was pretty mediocre and wasn't really professional. The workplace culture was very good. The hardest part of the job was persuading customers to buy special offer products. The most enjoyable part of the job was the colleagues.
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I was there for 6 weeks and the management never taught me how to use the till or where things went, all i did was check the stock the store had and tucked shoelaces in i would ask as it was my first job but nothing changed so i left to find a better job that would actually give me experience
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Dreadful place to work. Was brilliant in the beginning but after the catastrophe of managers, and the current manager, I'd swerve if I were you. No please, no thank you, nothing. You get treated like a 5 year old and talked to like garbage. So if you enjoy being treated like that then go for it. If not, avoid.
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Honestly, one of the worst places I've worked. Being a young adult the wage was extremely poor. The lowest I've ever been paid for my age actually. The days were very stressful and so much is demanded of you for that meagre wage. If you are young person I advise you do not work here. I was on a small hour contract and ended up working 6 to 7 days a week within the first month. Your life will be Deichmann with no room to negotiate, one reason being that everyone keeps on leaving because of this; so some stores seem to be incredibly low on staff. You are required to subsidise part of your uniform, which is mandatory to wear. So its just another way of the company trying to get more out of people. Not to mention the relentless pressure of targets given to you. being told to offer every customer a shoe care product when the product they're buying doesn't even need this, some staff even trying for a second or third time in one purchase trying to hard sell something the customer obviously doesn't want, making it embarrassing and awkward for everyone. You are also given training modules and booklets to complete outside of work, considering the wage I was on I was not happy about devoting all my time to Deichmann. 40+ hours a week when I was looking for a steady part time job. Coworkers are lovely and the lower management seems bearable. But like a lot of big businesses. There is no soul , and they treat their staff as dispensable and don't consider they have any life at all. I was told also that my thick strapped vest I was wearing on a 32 degree day was inappropriate when other members - plus...
Points positifs
friendly co workers
Points négatifs
long hours, low pay, lots expected of you, monotonous repetitive tasks and everything else I mentioned
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it was a busy environment which i really enjoyed. i also enjoyed meeting and helping the customers to find what they were looking for. the staff were very friendly and easy to work with. the company is a pleasure to work for but i found that my i t skills were letting me down. i am taking steps to rectify this with computer lessons
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A brilliant job for someone who is looking for part time work. Unfortunately the salary isn't great but the work atmosphere certainly makes up for it. Everybody is supportive of each other and celebrates each other's achievements no matter if they are big or small.
Points négatifs
Poor pay
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