3,7 étoile(s) sur 5.
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3,7Équilibre vie privée/professionnelle

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Worked in best ethically good environment. Good Work culture. Team culture and team. Learned empathy. Enjoyable work culture. Latest technologies are
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Excellent experience!

What is the best part of working at the company?The experience acquired while working on committee panels, and the variety of subject matter reviewed.What is the most stressful part about working at the company?Having to deny claims that did not show just cause for overturning cases.What is the work environment and culture like at the company?Excellent. Everyone was very friendly.What is a typical day like for you at the company?Reviewing files to make determinations based either on the file compared to file company coverage. Then listening to the claimant give their story and discuss with other panel members to make a determine based on plan and what should or shouldn't be approved or denied; and what we based the decision on.
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Where do I start?

The job started off ok, I would say this is not a job for someone with a family. They make it hard to get time off, management pick & choose what’s approved for time off and what’s not. Management has horrible communication. They sit around chit chatting while the call volume is high. If you’re stuck on a call & need assistance , most times you won’t get help. Policies are very inconsistent. Tier 2’s are the most unprofessional and rude ppl to work with. They don’t allow you your legal 15 min breaks, they make you take 10mins. Also, there is NO support when it comes to the rude customers on the phone. They’re allowed to be disrespectful & belittle us. Overall I wouldn’t recommend this job to anyone. Pay was decent but not worth your mental health.

Points positifs

Decent pay, holidays off, onsite cafeteria

Points négatifs

Short breaks, management is unprofessional, high call volume, inconsistent training, rude co workers.
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Used to be great

Used to be great. Great pay and benefits. Now the company is going down hill fast. Management running it into the ground very quickly. It's alarming to be honest
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Was Seasonal but a great job with great benefits

For ACA it was decent pay and commission, 21/hr seasonal role. Not too bad, problem was it was a seasonal position. Got steady flow of interested prequalified leads.
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It’s a job

The pay is low ($10) and you’re overworked 40+ during the week and asked to work on Saturday. Management keeps pushing you to do more not understanding at all. Only allows one person off per day and your penalized if you need the day off
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They don't even hire and don't return emails or calls

Overworked and the Manager for the Northern towns like Waco is awful and lazy. Most coworkers are great, but everyone who hasn't left or isn't fired is busy overloaded with work.

Points positifs

Pay was great

Points négatifs

Management, Waco Manager is lazy and rude, Treated like you're a slave.
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Rewarding but needs improvement with management

What is the best part of working at the company?Learning different computer software and field work! Seeing our members daily and assisting with their needs. What is the most stressful part about working at the company?Management not listening to all employees when concerns arise and having favoritism mentality regarding who to listen to and not listening to all concerns.What is the work environment and culture like at the company?Needs improvements regarding diversity when promotions are available and more positive environmentWhat is a typical day like for you at the company?Reviewing my charts and before my visits, make sure all paperwork are packed and proceed to all nursing home visits.
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Some of the co-workers are helpful, supportive, fun, dedicated to their jobs.

What is the best part of working at the company?HR is not a supporter of staff. The do not verify or check things for accuracy.What is the most stressful part about working at the company?trusting the will check and verify. and knowing proper Federal and state policies.What is the work environment and culture like at the company?it was routine office environment.
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Great place to work and grow

The company is all about its customers and employees. Its a good place to learn, grow, work. The people and leadership are amazing. They have had some changes in leadership and going thru a transformation but overall great place.
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Great Benefits-Bad Culture

Lack of support from managersPay is ok but should be way betterBenefits are amazingAdvancing is challengingCulture is not good at allEmployees receive bare minimum
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Compromises integrity with inaccurate numbers to satisfy promises to client.

What is the best part of working at the company?assisting injured workers with their workers compensation claims and injuriesWhat is the most stressful part about working at the company?working with the Dr offices and the distressed injured workersWhat is the work environment and culture like at the company?high volume, little support from management. Would over promise and lie to deliverWhat is a typical day like for you at the company?high volume work load and phone calls
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Overall, the experience was ok. If u don’t like a large workload or to be watched don’t apply to this job.

What is the best part of working at the company?Being at home. Not having to navigate into that horrible traffic or when the weather is bad. What is the most stressful part about working at the company?Being micromanaged is stressful, being singled out and as an advisor u have a lot of work with little pay. What is the work environment and culture like at the company?There are some good people throughout the company. There are also a lot of them that stick together and yes, there is favoritism.What is a typical day like for you at the company?Busy, and rushed. They switched the system and we had very little training. Very high expectation job.
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Great place with emerging tech

Loved working here, the people and culture are great. You will enjoy working in agile environment and lots of new projects that are always exciting to code.
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Decent job

In the beginning, as you learn more complicated things, it can be overwhelming, but as long as you apply yourself and stick it out, it becomes easier.

Points positifs

Pto, bonus

Points négatifs

Strict on attendance
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Productive, fun, and face paced work

What is the best part of working at the company?The benefits are top tier and the interaction with peers and clients were very favorable. What is the most stressful part about working at the company?Not all managers want to see younger team players advance within the company What is the work environment and culture like at the company?Office environment, business casual. Nice, friendly people. Love the onsite cafeteria and Starbucks
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Awesome

Working here was awesome! Loved my teammates - interesting jobUtilization Review Nurse (Former Employee) - Remote - January 4, 2024Indeed Featured reviewThe most useful review selected by IndeedI enjoyed working with my supportive teammates…utilization review nurses, UR support staff and case managers. Compensation wasn’t commensurate with hours worked as a salaried employee.Was this review helpful?2.0Better before CVSUtilization Review Nurse (Current Employee) - Remote - December 26, 2023Was a great company to work for before CVS bought it. Now we are treated like just a number with zero concern for us. Constant reorganizations of the company and work without training. Work load has become far heavier than you can accomplish, and just told to work faster.Was this review helpful?
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Enjoyed working for BCBSM. Supportive team and management

What is the best part of working at the company?The team and the corporate culture in alignment to community outreach. The best medical insurance in Michigan.What is the most stressful part about working at the company?Too many over arching priorities and deadlines. Sometimes decision are slow and this can be a buffer to make less errors in your decision making activities.What is the work environment and culture like at the company?It was diverse. The senior leadership team were transparent in town hall meetings and the companies goals and direction. Encourage you to participate in community activities and outreach.What is a typical day like for you at the company?Managing and supervising a team of 5. Juggling multiple projects, setting priorities and expectations.
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Stress free and constant workflow.

What is the best part of working at the company?Communication and training with management. What is the most stressful part about working at the company?I didn't experience any stress during my time at the company. What is the work environment and culture like at the company?I worked remotely during my 4 months.What is a typical day like for you at the company?Very comfortable and constantly busy entering the information on the spreadsheet and researching discrepancies.
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Great place to learn managed care

If you want to learn managed care, you will be schooled. Was a cubicle jungle, but now everyone seems to work at home. The healthcare benefits were pretty bland.
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Call Center

Enter a secured building. Unable to have your cell phone with you. Call drop quite frequently. Floor supervisor aren’t helpful and show favoritism. It is a call center enough said.

Points positifs

Paycheck

Points négatifs

Unable to have your cell phone with you, hard to get away from the phones, was impossible to get help with questions we needed
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D'après 2 871 avis

Notes par catégorie

3,7 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,8 étoile(s) sur 5 pour Salaire/Avantages sociaux
3,3 étoile(s) sur 5 pour Sécurité de l'emploi/Évolution de carrière
3,3 étoile(s) sur 5 pour Direction
3,5 étoile(s) sur 5 pour Culture d'entreprise

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