Emplois Customer Insights (Suisse Romande)

Client Coordinator – Global Clients

Are you looking for a versatile position within a multicultural environment? Our KPMG global client team that provides best-class service and drives a one firm spirit in focusing and responding to specific client needs is looking for a full-time client coordinator

Lausanne

by arrangement

Your contribution to KPMG

• Central point of contact for our Global client team. Focusing on account growth and continuous account management process improvements, this position plays a key role in driving best practice across our Global Client service team: collaborating directly with different Lead Partners and account Teams and providing autonomous support
• Coordinate and track progress of global account initiatives and projects
• Organize regular team calls, ensuring clear documentation and action tracking
• Maintain and manage global account plans, engagement pipelines, and internal reporting tools
• Manage global client portal, risk management processes and knowledge-sharing platforms
• Assist with client pursuits, RFP responses, and proposal preparation
• Support financial management, including budgeting, billing coordination, and revenue tracking.
• Update and maintain our customer relationship management database and prepare newsletters for clients
• Support events organization and coordination

This is what makes you successful

• Business diploma or equivalent education with a minimum of 3-4 years of experience in a similar position
• Full proficiency in English, a very good level in French would be a strong asset
• Committed and resilient with a can-do attitude, who thinks proactively and takes responsibility
• Coordinating and setting priorities in a fast-moving environment are among your strengths
• Strong attention to details with an aptitude for proofreading
• Proven ability to deal with confidential/sensitive information with a high degree of tact and discretion
• A strong team player who enjoys working in diverse teams
• Advanced MS Office (Outlook, Excel, Word and PowerPoint) skills

Your benefits

We offer a range of generous benefits designed to help you thrive with us and benefit for life. Discover them below.

Flexible Work: We want to give you the support and flexibility to balance your career with life outside of work. You can benefit from hybrid working, flex time options, the opportunity to work from anywhere (for up to 10 working day per calendar year) and generous parental leave.

Our commitment: Quality and integrity are key at KPMG to inspire confidence and drive change. We recognize our business's wider impact and commit to trustworthy services, with a focus on ESG (Environmental, Social, and Governance) matters for clients and employees.

Come as you are: We're committed to an inclusive, diverse, and equitable workplace. Our Inclusion, Diversity and Equity (IDE) values are embedded in our policies and interactions. Join a culture that values uniqueness and diverse views. Connect with peers in communities like KNOW & KNOW Young, Pride, and Internationals at KPMG.

Unlock your potential: We offer personalized training programs, a wide range of courses, and tailored career paths designed to help you reach your full potential. Our offer includes specialized courses, mentorship programs, upskilling trainings the People Manager Academy and much more.

Springboard for Your Career: Daily interactions with industry experts, in-house training sessions, and support from experienced colleagues as you prepare for exams – it's the little things that make a big difference. KPMG is your career springboard – take a running start!

Discover KPMG – Become part of our team

The KPMG Global Client team members are a diverse team, highly client-focused and committed to supporting each other in delivering the best in client experience. We succeed by actively collaborating with our global community and other member firms and building valuable synergies. We are eager to learn, share and inspire and highly committed to bringing value to our broader team as well as our clients.

With 300 different auditing and advisory service opportunities, our people can choose the career path that suits them best. Through our competencies in business transformation as well as ESG consulting, we support our clients in today's biggest challenges. We are a purpose-led and values driven company where your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that'll last you a lifetime and be recognized for the impact you make. Find opportunity everywhere with KPMG.

Do you have any questions?
Elias Ghazraoui
Experienced Hire Recruiter
+41 58 249 82 36